Interoperable financial services distribution Solutions

1. Number of customers: Zoona has reported that it has served over 2 million customers since its inception in 2009, with a majority of these customers located in rural areas and border regions. 2. Volume of transactions: Zoona has facilitated over $1 billion in transactions since 2009, which indicates that it has a significant presence in the Zambian financial services market. 3. Agent network: Zoona has built an extensive agent network in border areas of Zambia, which allows customers to access its services even if they do not have a mobile device. 4. Financial literacy: Zoona has also invested in financial literacy programs to help its customers better understand financial services and products. 5. Impact on poverty: Zoona's services have been shown to have a positive impact on poverty reduction in border areas of Zambia. According to a study by the United Nations Capital Development Fund, customers who use Zoona's services are more likely to have higher incomes and be less vulnerable to shocks like natural disasters or economic downturns

1. Increase in financial access: Zoona has helped to increase financial access in border areas of Zambia. According to a study conducted by the company, 60% of Zoona customers in border areas reported that they would not have been able to access financial services without the company. 2. Agent Network: As of 2021, Zoona had over 2,500 agents across Zambia, many of whom are located in remote border regions.

1. Chirundu - located on the border between Zambia and Zimbabwe 2.Nakonde - located on the border between Zambia and Tanzania 3. Kasumbalesa - located on the border between Zambia and the Democratic Republic of Congo (DRC) 4. Mwami - located on the border between Zambia and Malawi

Southern Africa

Zoona Address: Lusaka, Zambia Web:www. ilovezoona.com Email:info@ilovezoona.com Tel: +260 211 220 616