Disclaimer:
Please be aware that the content herein has not been peer reviewed. It consists of personal reflections, insights, and learnings of the contributor(s). It may not be exhaustive, nor does it aim to be authoritative knowledge.
Learnings on your challenge
What are the top key insights you generated about your learning challenge during this Action Learning Plan? (Please list a maximum of 5 key insights)
1. Preparing our education systems for the age of AI isn’t just about technology, it’s about ethics and responsibility. It means teaching how to use AI fairly, safeguard privacy, and make sure digital literacy reaches every learner, including those in underserved regions.
2. AI often reflects the biases of their creators and the data they are trained on. This has profound implications for gender equity in digital governance and citizen engagement.
3. The success of AI integration depends on partnerships across government, academia, civil society, and international organizations.
4. AI solutions must be adapted to local languages, cultures, and realities. Investing in context-aware innovation, such as AI tools that understand indigenous languages or rural education challenges, ensures that no community is left behind in the digital transition.
5. As AI adoption grows, so does its energy and resource footprint. UNDP’s Greening Moonshot initiative provides practical guidance to manage AI’s environmental impact. This reinforces the principle that AI should be deployed in ways that promote sustainability and social equity, especially in underserved regions.
Considering the outcomes of this learning challenge, which of the following best describe the handover process? (Please select all that apply)
Our work has led to significant changes in our UNDP Country Office programming, Our work has not yet scaled
Can you provide more detail on your handover process?
A handover is been developed to ensure continuity and institutional learning acroos the CO. It includes a summary of the AI-for-participation challenge, exploring how AI can strengthen citizen engagement across education, and national initiatives. Also, as part of the documentation, methodologies and insights were consolidated in shared digital folders for the Country Office. Key stakeholders and next steps were outlined, and a debrief session was held with relevant colleagues to facilitate knowledge transfer and follow-up implementation.
Please paste any link(s) to blog(s) or publication(s) that articulate the learnings on your frontier challenge.
Data and Methods
Relating to your types of data, why did you chose these? What gaps in available data were these addressing?
These data sources were selected to address critical gaps in:
- Language inclusion: Indigenous languages are underrepresented in digital systems. The AI Language prototype aimed to digitize and translate low-resource languages like Quechua to ensure inclusive participation.
- Youth digital literacy: Surveys and interviews revealed that while adolescents are increasingly online, many lack the skills to navigate AI and media responsibly. Parents also lack the digital literacy to guide them.
- Civic engagement monitoring: Social media data and platform analytics helped track misinformation and hate speech, especially in electoral contexts.
- Access and equity: Device and connectivity data highlighted disparities in urban vs. rural and public vs. private school contexts.
Why was it necessary to apply the above innovation method on your frontier challenge? How did these help you to unpack the system?
- Collective intelligence enabled co-creation with youth, educators, and indigenous communities, surfacing lived experiences and systemic barriers.
- Design thinking and sprints allowed rapid prototyping of AI tools tailored to local contexts, such as the avatar in Quechua developed with MediaLAB / Universidad San Marcos.
- Digiwise pilot revealed structural gaps in digital literacy and helped validate content with real users.
These methods helped unpack the system by revealing how digital exclusion intersects with language, geography, and governance, and by testing scalable, inclusive solutions.
Partners
Please indicate what partners you have actually worked with for this learning challenge.
Please state the name of the partner:
1. SAPHI – Co-developed content in Quechua Chanka and supported community validation https://saphiquechua.com/
2. Education Above All – Digiwise – Co-designed and implemented the pilot on digital intelligence for adolescents
What sector does your partner belong to?
Civil Society
Please provide a brief description of the partnership.
Education Above All – Digiwise – Co-designed and implemented the pilot on digital intelligence for adolescents
Is this a new and unusual partner for UNDP?
Yes
Please indicate what partners you have actually worked with for this learning challenge.
Please state the name of the partner:
MediaLAB / Universidad San Marcos https://medialab.unmsm.edu.pe/ for the development of the AI Language prototype
What sector does your partner belong to?
Academia
Please provide a brief description of the partnership.
MediaLAB from Universidad San Marcos to work on the development of the AI Language prototype.
Their work on AI for indigenous languages represents a culturally grounded innovation rarely seen in mainstream digital transformation efforts.
Is this a new and unusual partner for UNDP?
Yes
Please indicate what partners you have actually worked with for this learning challenge.
Please state the name of the partner:
Maria Almenara https://www.mariaalmenara.pe/ - The Lab facilitated the participation of Maria Almenara’s Innovation and Customer Experience Manager in the Regional Meeting on the Digitalization of SMEs organized by the CO’s Poverty Reduction Programme. Maria Almenara Group oversees three brands (bakeries and restaurants) and has leveraged digital tools and AI to improve their operations and customer experience.
Mibanco https://www.mibanco.com.pe/ - For the third year in a row the Lab was invited as juror for Mibanco’s innovation challenge. Mibanco is the largest microfinance institution in the region, and their innovation challenge includes all business units from the Credicorp business group (https://grupocredicorp.com/), which owns Mibanco.
What sector does your partner belong to?
Private Sector
Please provide a brief description of the partnership.
Maria Almenara https://www.mariaalmenara.pe/ - The Lab facilitated the participation of Maria Almenara’s Innovation and Customer Experience Manager in the Regional Meeting on the Digitalization of SMEs organized by the CO’s Poverty Reduction Programme. Maria Almenara Group oversees three brands (bakeries and restaurants) and has leveraged digital tools and AI to improve their operations and customer experience.
Mibanco https://www.mibanco.com.pe/ - For the third year in a row the Lab was invited as juror for Mibanco’s innovation challenge. Mibanco is the largest microfinance institution in the region, and their innovation challenge includes all business units from the Credicorp business group (https://grupocredicorp.com/), which owns Mibanco.
Is this a new and unusual partner for UNDP?
Yes
Please indicate what partners you have actually worked with for this learning challenge.
Please state the name of the partner:
1. Presidency of the Council of Ministers (PCM) – Engagement with the Secretariat of Digital Government and Transformation, including participation in the AI Expert Council
2. Ministry of Education (MINEDU) – Co-implementation of the Digiwise pilot and coordination with school directors
What sector does your partner belong to?
Government (&related)
Please provide a brief description of the partnership.
1. Presidency of the Council of Ministers (PCM) – Engagement with the Secretariat of Digital Government and Transformation, including participation in the AI Expert Council
2. Ministry of Education (MINEDU) – Co-implementation of the Digiwise pilot and coordination with school directors
Is this a new and unusual partner for UNDP?
No
End
Bonus question: How did the interplay of innovation methods, new forms of data and unusual partners enable you to learn & generate insights, that otherwise you would have not been able to achieve?
The convergence of participatory methods, context-specific data, and unconventional partnerships allowed us to uncover systemic blind spots in digital inclusion. For example, working with MediaLAB revealed how language barriers in AI tools can perpetuate exclusion. Partnering with them and working jointly with the UNDP Digital, AI and Innovation Hub, will enable us to prototype AI solutions that are socially and ethically grounded.
Please upload any further supporting evidence / documents / data you have produced on your frontier challenge that showcase your learnings.
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