Disclaimer:
Please be aware that the content herein has not been peer reviewed. It consists of personal reflections, insights, and learnings of the contributor(s). It may not be exhaustive, nor does it aim to be authoritative knowledge.
Learnings on your challenge
What are the top key insights you generated about your learning challenge during this Action Learning Plan? (Please list a maximum of 5 key insights)
1) CULTIVATE A CULTURE OF COLLABORATION ANDCO-CREATION. Public innovation thrives through collaboration and co-creation involving various stakeholders. Engaging citizens, public servants, and private entities in the innovation process fosters a culture prioritizing the needs and experiences of citizens. This ensures that solutions are tailored to address real challenges and improve public services effectively by applying agile methodologies.
2) LACK OF ADAPTIVE GOVERNANCE STRUCTURE. Successful public innovation and digital strategies require adaptive governance structures. Traditional bureaucratic models may hinder innovation, so there is a need for flexibility and openness. There has been resistance to change within
government counterparts to adopt, implement, and scale strategies related to public innovation (Thinkia – citizen lab) and digital strategies (My Future is Today). As a result, our efforts to bring about significant changes in public policy at the national or local level have been slowed down.
3) LACK OF RESOURCES. Insufficient resources, both in terms of funding and skilled personnel have been posing a significant barrier to public innovation and digital strategies. Without the necessary financial support and expertise, our governments counterparts have struggle to implement and sustain these two initiatives: Thinkia – citizen lab & My Future is Today.
Considering the outcomes of this learning challenge, which of the following best describe the handover process? (Please select all that apply)
Our work has led to a significant change in public policy at a national or local level
Can you provide more detail on your handover process?
ACTION 1: THINKIA - CITIZEN LAB
Thinkia is the first national citizen innovation lab in Ecuador and is one of the commitments of Ecuador's Open Government Partnership Action Plan 2019 - 2022. This lab seeks to promote public innovation on a national scale with the goal of enhancing the well-being and prosperity of citizens, as well as strengthening trust in public administration. To ensure Thinkia's sustainability, we convened a diverse group of participants from the innovation ecosystem, including academia, the public sector, and civil society organizations. Together, we co-manage, co-fund, and jointly implement Thinkia's work agenda. This consortium of participants is selected every two years, and UNDP is part of the 2023–2025 cohort. Furthermore, we ensured that this lab is integrated into the public sector. Thus, we secured the Secretariat of Higher Education and Innovation to take the lead in 2022 and provide public funding each year.
ACTION 2: MY FUTURE IS TODAY
In the framework of the interagency project 'Expanding Social Protection for Young Men and Women in Informal Labor,' executed by UNDP, ILO, and UN Women during the period 2020-2022 with funding from the Joint Fund for the Sustainable development Goals, UNDP developed the platform “My Future Is Today” that promotes decent work for young people. The platform serves a dual purpose, providing tools and information for young people (18 to 29 years old) to enhance their employment situation. Simultaneously, it gathers user information ethically and securely, sharing it in open data format with external entities working to benefit young people. We handed over this platform to the Ministry of Labour between the end of 2022 and 2023. Alongside the transfer, we trained the team in new technologies to be able to administer the platform and donated hardware to strengthen the Ministry's IT infrastructure.
Action 3: Digital Readiness Assessment, was deployed with the Ministry of Telecommunications to provide the government with indicators and a clear path to push towards a more digitalized and inclusive Ecuador.
Please paste any link(s) to blog(s) or publication(s) that articulate the learnings on your frontier challenge.
Data and Methods
Relating to your types of data, why did you chose these? What gaps in available data were these addressing?
ACTION 1: THINKIA - CITIZEN LAB
Through Thinkia, we promoted two initiatives this year to foster public innovation. Firstly, we collaborated with the Municipality of Quito to co-create public services that provide livelihoods for people experiencing homelessness. Applying design thinking, we generated solutions in collaboration with public servants and individuals experiencing homelessness. Secondly, to scale this work, we launched a national innovation challenge for all municipalities in Ecuador, inviting them to
participate in a similar process of receiving training in public innovation and working on the improvement of public services. The goal of the innovation challenge was to identify a service that municipalities would like to improve in collaboration with external actors and users and take action to implement the improvements.
Furthermore, leveraging our experience in public innovation, we actively contributed to the design, construction, and
socialization of a toolkit in collaboration with the Global Team. This toolkit provides practical tools aimed at strengthening local public innovation capabilities, thereby contributing to the broader ecosystem of actors. It represents the first prototype of a cross-country product, illustrating how Research for Development operates within the network.
ACTION 2: MY FUTURE IS TODAY
The Ecuadorian government lacks an effective mechanism to register the occupational situation of young people in the labor market, such as being employed, unemployed, or working in an informal job. Our objective was to test a new mechanism for collecting and updating this data by promoting the use of a platform that benefits young people in improving their working conditions. As users engage with this platform, the data collection process is ongoing.
Action 3: Digital Readiness Assessment
Considering Digitalization's impact in our world, UNDP has set as one of its key objectives to enable digital development in all its country offices, with partners and governments. To do so, the Accelerator Lab in Ecuador has been working with UNDP´s Chief Digital Office to implement the Digital Readiness Assessment and the Ministry of Telecommunications. Digital Readiness Assessment (DRA) is a diagnostic tool created by the Chief Digital Office to support Governments and Country Offices in conducting a rapid assessment of the country's advancement in digital transformation, providing scoring and recommendations across pillars of government, regulation, digital infrastructure, business environment and people/ skills
Why was it necessary to apply the above innovation method on your frontier challenge? How did these help you to unpack the system?
ACTION 1: THINKIA - CITIZEN LAB
Through Thinkia, we promoted two initiatives this year to foster public innovation. Firstly, we collaborated with the Municipality of Quito to co-create public services that provide livelihoods for people experiencing homelessness. Applying design thinking, we generated solutions in collaboration with public servants and individuals experiencing homelessness. Secondly, to scale this work, we launched a national innovation challenge for all municipalities in Ecuador, inviting them to
participate in a similar process of receiving training in public innovation and working on the improvement of public services. The goal of the innovation challenge was to identify a service that municipalities would like to improve in collaboration with external actors and users and take action to implement the improvements.
Furthermore, leveraging our experience in public innovation, we actively contributed to the design, construction, and
socialization of a toolkit in collaboration with the Global Team. This toolkit provides practical tools aimed at strengthening local public innovation capabilities, thereby contributing to the broader ecosystem of actors. It represents the first prototype of a cross-country product, illustrating how Research for Development operates within the network.
ACTION 2: MY FUTURE IS TODAY
The Ecuadorian government lacks an effective mechanism to register the occupational situation of young people in the labor market, such as being employed, unemployed, or working in an informal job. Our objective was to test a new mechanism for collecting and updating this data by promoting the use of a platform that benefits young people in improving their working conditions. As users engage with this platform, the data collection process is ongoing.
Action 3: Digital Readiness Assessment
Collective and ecosystemic intelligence was fundamental, without it would have ben impossible to perform the DRA in Ecuador.
Partners
Please indicate what partners you have actually worked with for this learning challenge.
Please state the name of the partner:
ACTION 1: THINKIA - CITIZEN LAB
Secreatariat of Higher Education (lead)
Ombudsman's Office (consortium of actors)
Association of Ecuadorian Municipalities (counterpart)
San José Municipal Patronage Unit (counterpart)
ACTION 2: MY FUTURE IS TODAY
Ministry of Labor
ACTION 3: DRA
Ministry of Telecommunications
CITEC
Cluster Financiero
What sector does your partner belong to?
Government (&related)
Please provide a brief description of the partnership.
ACTION 1: THINKIA - CITIZEN LAB
+ Secreatariat of Higher Education
To guarantee Thinkia´s sustainability we have the Secretariat of Higher Education and Innovation on board to take the lead; thus, Thinkia became a public intervention receiving public funds each year.
+ Ombudsman's Office
To operate the Lab, we convened a group of diverse participants from academia, the public sector, and civil society organizations to co-manage, co-fund, and jointly implement Thinkia´s agenda. This consortium of participants gets
elected every two years and UNDP is part of it (2023 – 2025).
+San José Municipal Patronage Unit
We guided the implementation of a social lab for San José Municipal Patronage Unit in Quito and co-led its first public innovation process that aims to improve the service given to homeless people. This is a clear example of Thinkia´ s role
as “trainers of trainers”.
+ Association of Ecuadorian Municipalities (counterpart)
One of the counterparts to run the innovation challenge which aim to identify a service that municipalities would like to improve in collaboration with external actors and users and take action to implement the improvements.
ACTION 2: MY FUTURE IS TODAY
My Future is Today has been handed over to the Ministry of Labor so that this platform is used as a main instrument of the public policy for youth employment.
ACTION 3: DRA
The Digital Readiness Assessment has been published jointly with the Ministry of Telecommunications, and it has started a broader collaboration process to work on inclusive digital transformation, including AI and social protection.
Is this a new and unusual partner for UNDP?
Yes
End
Bonus question: How did the interplay of innovation methods, new forms of data and unusual partners enable you to learn & generate insights, that otherwise you would have not been able to achieve?
The interplay of innovation methods, new forms of data, and collaboration with unusual partners has yielded valuable insights and learning opportunities that might not have been achievable through traditional approaches.
DIVERSE STAKEHOLDER ENGAGEMENT AND CO-CREATION:
(1) Innovation Methods (Thinkia - Citizen Lab): The utilization of design thinking and collaboration with a diverse set of stakeholders, including public servants and individuals experiencing homelessness, facilitated a holistic understanding of the challenges in public services. This co-creation approach ensured that solutions were not only innovative but also directly addressed the needs and experiences of the community.
(2) National Innovation Challenge: The innovation challenge extended engagement to multiple municipalities, fostering a wide array of perspectives. This diverse participation allowed for the identification of unique challenges and needs in various regions. The collaborative training approach empowered municipalities to contribute their insights, enabling a richer learning experience.
REAL-TIME AND COMPREHENSIVE DATA COLLECTION:
(1) New Forms of Data (My Future is Today): The platform for registering the occupational situation of young people
introduced a new mechanism for real-time data collection. Engagement with the platform enabled ongoing data updates, providing a dynamic and current understanding of the youth labor market. This approach offered a more nuanced view compared to traditional periodic surveys.
(2) Quantitative and Qualitative Insights: The platform's data collection involved both quantitative and qualitative dimensions. This comprehensive approach allowed for a deeper understanding of the multifaceted challenges faced by young people, going beyond mere employment statistics. The continuous nature of data collection ensured a more accurate reflection of the evolving employment landscape.
GLOBAL COLLABORATION AND TOOLKIT DEVELOPMENT:
(1) Cross-Country Learning: The toolkit's development and socialization involved cross-country learning. By actively contributing to its design and construction, insights from different contexts were integrated. This cross-country collaboration provided a unique lens into various public innovation challenges and solutions, enriching the knowledge base beyond the local context.
Please upload any further supporting evidence / documents / data you have produced on your frontier challenge that showcase your learnings.
The closing form saves automatically or via the blue "save changes" button the top left. Thank you
Comments
Log in to add a comment or reply.