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Please be aware that the content herein has not been peer reviewed. It consists of personal reflections, insights, and learnings of the contributor(s). It may not be exhaustive, nor does it aim to be authoritative knowledge.
When we were tasked by the Ministry of Digital Transformation of Ukraine to find incentives and shortcuts for senior citizens to acquire digital skills, we have come the conclusion that most of the people rely on their grandchildren to show them how to buy medicine online, how to submit a complaint, register for an event or do any other online task. Kids are the solution! No online course can compete with them.
https://www.ua.undp.org/content/ukraine/en/home/blog/2020/bridging-the-digital-divide-in-ukraine--a-human-centric-approach.html
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